Refund policy
Returns & Exchanges
Everything at Chroniclez (www.shopchroniclez.com) is made to order.
Because each item is produced specifically for your order, all sales are final. We're unable to accept returns or exchanges for changes of mind, incorrect sizing, or color selection.
All orders are custom-printed and made-to-order just for you. Therefore, all sales are final. We do not offer returns, refunds, or exchanges for buyer's remorse or incorrect sizing.
Exceptions & Defects:
If something arrives damaged, defective, or incorrect, please contact us within 14 days of delivery and include photographs. We'll work with you to make it right.
CUS socks
A Note on Sublimation Socks:
Due to the intrinsic nature of heat-pressing flat designs onto wearable textiles, minor ribbing separation, faint lines at the side seams, or slight image stretching when worn are normal characteristics of this manufacturing method. These are not considered manufacturing defects. We spend extensive design hours executing precise image mapping, tailored layout dimensions, and 300 DPI enhanced rendering to minimize these effects; however, placing your order constitutes your acknowledgement and acceptance of these manufacturing nuances.
Due to the intrinsic nature of heat-pressing flat designs onto wearable textiles, minor ribbing separation, faint lines at the side seams, or slight image stretching when worn are normal characteristics of this manufacturing method. These are not considered manufacturing defects. We spend extensive design hours executing precise image mapping, tailored layout dimensions, and 300 DPI enhanced rendering to minimize these effects; however, placing your order constitutes your acknowledgement and acceptance of these manufacturing nuances.
Thank you for your business